Hunst Laser
Founded in 2002, HUNST LASER is a well- recognized laser technology leader in Chinese laser machine industry. Our focus is on top-notch laser cutting machine, laser marking machine and CNC router for various materials and demanding applications. With its 12 years of professional experience, HUNST LASER represents the top-level technological laser and application expertise and its name is synonymous with innovative and effective laser solutions. We provide detailed technical counseling, customer-specific application advice and our experienced engineers are willing to help you operate our laser machines in your application or develop one on your demand.
Located in the famous Chinese manufacturing city---Dongguan, HUNST LASER enjoys convenient transportation and advantaged industrial support. Apart from the easy accessibility from Hong Kong International Airport, Shenzhen Airport and Guangzhou Airport, as a manufacturing base for light industrial machinery and electronics in China, Dongguan has relatively complete industry chain, integrating all kinds of professionals in development, production, service and so no .It provides us with more excellent employees and high cost-performance raw materials.
With 12 years of stable development, we have gained the capacities of producing and selling 3000 sets of laser machines annually and our products are well-received in more than 50 countries and regions like Russia, Brazil, Europe, the Middle East, etc. In order to further improve our sales and service quality, we are planning to establish additional agents and dealers in the main sales areas. If you are interested, please do not hesitate to contact us.
Our Core Advantages
1. Professional equipment installation and training. We will assign our seasoned engineers to the local markets, holding training and technical seminars on laser machine operation and application to help you operate at ease.
2. Dedicated after sales service. Our holistic service system can be accessed anytime, anywhere, ensuring your laser machine can continuously work in optimum condition
3. Rich information on latest laser technology, industry and market. We have an extensive market information search system and we are glad to share the latest industry dynamic and research results with you.
4. Sincere care about you. We pay close attention to your new requirements for laser machine and cherish your precious feedbacks. We are glad to try our best to solve your any problem, assist you to achieve your blueprint and thrive with you.
Hunst Laser
Founded in 2002, HUNST LASER is a well- recognized laser technology leader in Chinese laser machine industry. Our focus is on top-notch laser cutting machine, laser marking machine and CNC router for various materials and demanding applications. With its 12 years of professional experience, HUNST LASER represents the top-level technological laser and application expertise and its name is synonymous with innovative and effective laser solutions.
Pre-Sales Service
Whether you are a dealer or an end user, as long as you are interested in our laser machines and related products, once you contact us, we will arrange a particular professional at your service to help you have a deep understanding of HUNST LASER and our products or answer your questions on laser products and laser applications. In order to keep open and convenient communication with you, HUNST LASER integrates sales and service as one and the same responsible person is in charge of your sales and service.
On-Time Delivery
After you confirm the order, we will figure out the delivery date according to the model and production schedule. For general models, we will arrange production in 7 days or so and we will notify you of the exact phase of production process.
Production Process:
Machine Case---Mechanical Parts Installation---Electrical Parts Installation---Machine Commissioning--- Aging Test for at Least 24 Hours --- Nameplate, Logo and Packaging---Shipping
After-Sales Service
We guarantee all of our laser machines have a one-year warranty (quick-wear parts not included).
Numerous feedbacks from our clients have proven that our laser machines are stable in performance with rare malfunction. However, we would like to handle it as follows once malfunction occurs:
1. We guarantee we will give you a clear reply within 24 hours.
2. Customer service staff will assist and guide you to analyze the malfunction in order to locate the cause.
3. If the malfunction is caused by improper operation on software and other soft faults, we will help solve the problem on line.
4. If it is proved that a certain part is damaged, we will deliver a replacement part to you as soon as possible, so you can replace it by yourself, reducing unnecessary time cost.
Note
It is a usual practice for other manufacturers that they will not deliver the replacement parts until you return the damaged ones. However, we can ship replacement parts to you first. As for the core parts like main board, laser power supply, etc. you can return the damaged ones after the machine comes back to normal. As for small parts like belt, pulley, timing pulley, etc., you are not required to return the damaged ones so as to save the delivery fee.
HUNST LASER, always at your service!